Filter
Show more
Show more
Show more
Show more
Show more
Show more

Counselors, Therapists for Alzheimer's Treatment

Counselor and Psychotherapist
(MA, MBACP and MNCPS)
Victoria
Counselor and Psychotherapist
(MA, MBACP and MNCPS)

 

Online Counselling for Young People & Adult Women – Anxiety, Depression & Life Challenges

Safe, confidential online counselling for young people (13–19) and adult women (18+). Free 15-minute consultation available.

Feeling overwhelmed, stuck, or unsure who to talk to? I provide online counselling in a supportive, non-judgmental space where you can explore your thoughts and feelings at your own pace.

I work with young people and adult women facing a wide range of life challenges, including—but not limited to—anxiety, depression, grie ...

Years in Practice
2 years
Free Initial Consultation
£50 GBP
$96319 ARS $101 AUD $354 BRL $93 CAD ¥471 CNY €57 EUR ₹5984 INR $1215 MXN $116 NZD £50 GBP ₴2809 UAH $67 USD
 South Milford, LS25 5GJ,
England, United Kingdom
South Milford, LS25 5GJ, England, United Kingdom
Online

 

Online Counselling for Young People & Adult Women – Anxiety, Depression & Life Challenges

Safe, confidential online counselling for young people (13–19) and adult women (18+). Free 15-minute consultation available.

Feeling overwhelmed, stuck, or unsure who to talk to? I provide online counselling in a supportive, non-judgmental space where you can explore your thoughts and feelings at your own pace.

I work with young people and adult women facing a wide range of life challenges, including—but not limited to—anxiety, depression, grie ...

Years in Practice
2 years
Free Initial Consultation
Art Therapist, Counselor and Psychologist
Stephen
Art Therapist, Counselor and Psychologist

I have a rich background rooted in Venice, Italy, and I currently reside in Bristol, UK. My academic background includes a BSc in Psychology, an MSc in Psychology of Pathological Addictions, and ongoing studies pursuing an MSc in Clinical Psychology. Furthermore, I am a qualified nurse holding a BSc in Nursing. My expertise extends to music therapy, holding registrations as an HCPC registered Music Therapist and a certified NMT Neurologic Music Therapist. As an integrative counsellor, I have received comprehensive training in Cognitive Behaviou ...

Years in Practice
11 years
Free Initial Consultation
$85 - $110 USD
$122910 - $159059 ARS $129 - $167 AUD $451 - $584 BRL $119 - $154 CAD ¥601 - ¥778 CNY €73 - €94 EUR ₹7636 - ₹9882 INR $1550 - $2006 MXN $148 - $191 NZD £64 - £83 GBP ₴3585 - ₴4639 UAH $85 - $110 USD
 Bristol, BS2 8NY,
England, United Kingdom
Bristol, BS2 8NY, England, United Kingdom
Online
In-person

I have a rich background rooted in Venice, Italy, and I currently reside in Bristol, UK. My academic background includes a BSc in Psychology, an MSc in Psychology of Pathological Addictions, and ongoing studies pursuing an MSc in Clinical Psychology. Furthermore, I am a qualified nurse holding a BSc in Nursing. My expertise extends to music therapy, holding registrations as an HCPC registered Music Therapist and a certified NMT Neurologic Music Therapist. As an integrative counsellor, I have received comprehensive training in Cognitive Behaviou ...

Years in Practice
11 years
Free Initial Consultation
Clinical Psychologist
(HCPC)
John
Clinical Psychologist
(HCPC)

I'm an internationally recognized Consultant Clinical Psychologist with many years experience as a therapist, supervisor, mentor, coach, researcher into therapies and also as a lecturer and director of post-graduate University Courses. I have expertise in a range of therapies and approaches and I am a firm believer in adjusting the approach to you, not you to any particular approach.

I was initially trained in Denmark and worked there for a while. I later did my Doctorate in the UK where I have now worked in the NHS since 2002. I have also liv ...

Years in Practice
25 years
£150 GBP
$288957 ARS $302 AUD $1061 BRL $279 CAD ¥1413 CNY €172 EUR ₹17952 INR $3644 MXN $347 NZD £150 GBP ₴8427 UAH $200 USD
 76 High Street,
Tarporley, CW6 0AT,
England, United Kingdom
76 High Street, Tarporley, CW6 0AT, England, United Kingdom
Online
In-person

I'm an internationally recognized Consultant Clinical Psychologist with many years experience as a therapist, supervisor, mentor, coach, researcher into therapies and also as a lecturer and director of post-graduate University Courses. I have expertise in a range of therapies and approaches and I am a firm believer in adjusting the approach to you, not you to any particular approach.

I was initially trained in Denmark and worked there for a while. I later did my Doctorate in the UK where I have now worked in the NHS since 2002. I have also liv ...

Years in Practice
25 years
Cognitive-Behavioral Therapist, Counseling Psychologist and Ps... Show more
(MA)
AINDRILA
Cognitive-Behavioral Therapist, Counseling Psychologist and Ps... Show more
(MA)

Aindrila Basu is a Counseling Psychologist, Certified Psychotherapist, and NLP Practitioner with hands-on experience in clinical and rehabilitation settings. She has worked with diverse populations through Project Mann (CISF), Mpower, and Lissun, delivering evidence-based interventions. Known for her engaging workshops and structured therapeutic approach, she combines empathy with analytical precision. Her expertise spans psychometric assessments, emotional wellness programs, and applied psychology training, creating lasting impact across indiv ...

Years in Practice
3 years
Posts
Free Initial Consultation
₹1500 - ₹2000 INR
$24144 - $32192 ARS $25 - $34 AUD $89 - $118 BRL $23 - $31 CAD ¥118 - ¥157 CNY €14 - €19 EUR ₹1500 - ₹2000 INR $304 - $406 MXN $29 - $39 NZD £13 - £17 GBP ₴704 - ₴939 UAH $17 - $22 USD
 Kolkata, 700096,
West Bengal, India
Kolkata, 700096, West Bengal, India
Online

Aindrila Basu is a Counseling Psychologist, Certified Psychotherapist, and NLP Practitioner with hands-on experience in clinical and rehabilitation settings. She has worked with diverse populations through Project Mann (CISF), Mpower, and Lissun, delivering evidence-based interventions. Known for her engaging workshops and structured therapeutic approach, she combines empathy with analytical precision. Her expertise spans psychometric assessments, emotional wellness programs, and applied psychology training, creating lasting impact across indiv ...

Years in Practice
3 years
Posts
Free Initial Consultation
Clinical Psychologist, Pre-Licensed Professional, Psycholog... Show more
(MSc)
Ashaya
Clinical Psychologist, Pre-Licensed Professional, Psycholog... Show more
(MSc)

I am a Rehabilitation Psychologist (MPhil – Rehabilitation Psychology, Pre-CRE issued) from NIEPVD, Dehradun. I have experience working with individuals across age groups on neurodevelopmental, mental health, and personality-related concerns. My approach to therapy is empathetic, collaborative, and goal-oriented, integrating evidence-based methods such as CBT, DBT, ACT, SFBT, EMDR, play-based therapy, and cognitive rehabilitation to support holistic well-being and personal growth.

Years in Practice
4 years
Posts
Free Initial Consultation
₹700 - ₹1500 INR
$11267 - $24144 ARS $12 - $25 AUD $41 - $89 BRL $11 - $23 CAD ¥55 - ¥118 CNY €7 - €14 EUR ₹700 - ₹1500 INR $142 - $304 MXN $14 - $29 NZD £6 - £13 GBP ₴329 - ₴704 UAH $8 - $17 USD
 680742,
Kerala, India
680742, Kerala, India
Online

I am a Rehabilitation Psychologist (MPhil – Rehabilitation Psychology, Pre-CRE issued) from NIEPVD, Dehradun. I have experience working with individuals across age groups on neurodevelopmental, mental health, and personality-related concerns. My approach to therapy is empathetic, collaborative, and goal-oriented, integrating evidence-based methods such as CBT, DBT, ACT, SFBT, EMDR, play-based therapy, and cognitive rehabilitation to support holistic well-being and personal growth.

Years in Practice
4 years
Posts
Free Initial Consultation
Drug & Alcohol Counselor, Marriage & Family Therapist, Psyc... Show more
(MA)
Psychologist Harsh
Drug & Alcohol Counselor, Marriage & Family Therapist, Psyc... Show more
(MA)

Since 2015, we have helped more than 4000+ happy individuals and have successfully delivered more than 750+ workshops, seminars, and Trainings across the topics of:

 

Depression Therapies

Anxiety Management

Stress Management

Addiction Prevention

Sleep Management

Therapies on Fears & Phobias

Parenting

Gender Sexual Awareness

Eating Disorder

ADHD

Autism

Bipolar Disorders

Schizophrenia

PTSD

Sports Psychology

Years in Practice
9 years
Posts
₹1200 - ₹2000 INR
$19315 - $32192 ARS $20 - $34 AUD $71 - $118 BRL $19 - $31 CAD ¥94 - ¥157 CNY €11 - €19 EUR ₹1200 - ₹2000 INR $244 - $406 MXN $23 - $39 NZD £10 - £17 GBP ₴563 - ₴939 UAH $13 - $22 USD
 201 Kane Plaza Chincholi Bunder Road,
Malad West,
Mumbai, 400064,
Maharashtra, India
201 Kane Plaza Chincholi Bunder Road, Malad West, Mumbai, 400064, Maharashtra, India
Online
In-person

Since 2015, we have helped more than 4000+ happy individuals and have successfully delivered more than 750+ workshops, seminars, and Trainings across the topics of:

 

Depression Therapies

Anxiety Management

Stress Management

Addiction Prevention

Sleep Management

Therapies on Fears & Phobias

Parenting

Gender Sexual Awareness

Eating Disorder

ADHD

Autism

Bipolar Disorders

Schizophrenia

PTSD

Sports Psychology

Years in Practice
9 years
Posts
Counseling Psychologist, Counselor, Psychiatrist and Psychothera... Show more
Lamiaa
Counseling Psychologist, Counselor, Psychiatrist and Psychothera... Show more

Compassionate psychiatrist with 4+ years of combined experience in medical and psychiatric environment with excellent background ni psychopharmacology and psychotherapy, specialized ni adolescents and adults mental health services.

I’ve always felt fulfilled by helping people and trying to understand their struggles. This developed into an innate passion. My aim is to have every client feel heard, acknowledged, and appreciated so that they may experience a safe space to express their emotions, thoughts and vulnerability freely without feeling ...

Years in Practice
4 years
Free Initial Consultation
$25 - $120 USD
$36150 - $173519 ARS $38 - $182 AUD $133 - $637 BRL $35 - $168 CAD ¥177 - ¥849 CNY €21 - €103 EUR ₹2246 - ₹10780 INR $456 - $2188 MXN $43 - $208 NZD £19 - £90 GBP ₴1054 - ₴5061 UAH $25 - $120 USD
 Al Muqattam City, 4414131,
Cairo Governorate, Egypt
Al Muqattam City, 4414131, Cairo Governorate, Egypt
Online
In-person

Compassionate psychiatrist with 4+ years of combined experience in medical and psychiatric environment with excellent background ni psychopharmacology and psychotherapy, specialized ni adolescents and adults mental health services.

I’ve always felt fulfilled by helping people and trying to understand their struggles. This developed into an innate passion. My aim is to have every client feel heard, acknowledged, and appreciated so that they may experience a safe space to express their emotions, thoughts and vulnerability freely without feeling ...

Years in Practice
4 years
Free Initial Consultation
Counseling Psychologist, Drug & Alcohol Counselor, Psycholo... Show more
(MSc)
Siyana
Counseling Psychologist, Drug & Alcohol Counselor, Psycholo... Show more
(MSc)

I’m Siyana Yaneva, MSc — a licensed counselling psychologist, certified yoga therapist (ERYT500, CYT200), and founder of Omnia Psychology, Therapy & Yoga. I help individuals and families heal, grow, and reconnect with themselves through a unique integration of modern psychology and traditional yoga therapy.

I offer psychological services in Limassol, Cyprus and online, including:

-Individual therapy for adults, teens, and children

-Couples and family therapy

-Trauma healing & inner child work

-Anxiety, stress, panic attacks, ptsd, addict ...

Years in Practice
Free Initial Consultation
€40 - €99 EUR
$67345 - $166679 ARS $70 - $174 AUD $247 - $612 BRL $65 - $161 CAD ¥329 - ¥815 CNY €40 - €99 EUR ₹4184 - ₹10355 INR $849 - $2102 MXN $81 - $200 NZD £35 - £87 GBP ₴1964 - ₴4861 UAH $47 - $115 USD
 35 Agias Filaxeos,
Limassol, 3025,
Limassol, Cyprus
35 Agias Filaxeos, Limassol, 3025, Limassol, Cyprus
Online
In-person

I’m Siyana Yaneva, MSc — a licensed counselling psychologist, certified yoga therapist (ERYT500, CYT200), and founder of Omnia Psychology, Therapy & Yoga. I help individuals and families heal, grow, and reconnect with themselves through a unique integration of modern psychology and traditional yoga therapy.

I offer psychological services in Limassol, Cyprus and online, including:

-Individual therapy for adults, teens, and children

-Couples and family therapy

-Trauma healing & inner child work

-Anxiety, stress, panic attacks, ptsd, addict ...

Years in Practice
Free Initial Consultation
Drug & Alcohol Counselor, Licensed Mental Health Counselo... Show more
(ABPP)
Ana
Drug & Alcohol Counselor, Licensed Mental Health Counselo... Show more
(ABPP)

17 y experience

Years in Practice
17 years
Free Initial Consultation
$30 - $100 USD
$43380 - $144600 ARS $45 - $151 AUD $159 - $531 BRL $42 - $140 CAD ¥212 - ¥707 CNY €26 - €86 EUR ₹2695 - ₹8984 INR $547 - $1823 MXN $52 - $174 NZD £23 - £75 GBP ₴1265 - ₴4217 UAH $30 - $100 USD
 002,
Egypt
002, Egypt
Online

17 y experience

Years in Practice
17 years
Free Initial Consultation
Christian Therapist, Clinical Psychologist, Marriage & Fami... Show more
(MA)
Chioma
Christian Therapist, Clinical Psychologist, Marriage & Fami... Show more
(MA)

Welcome to therapy, you are safe here! I am a professional clinical psychologist who specialises in the treatment of anxiety, depression (mood disorders) Post traumatic stress disorder,ADHD, personality disorders, stress , relationship and marriage crisis, midlife crisis,work life imbalance,self esteem issues,self development issues and every other psychopathology. What ever you are dealing with,I am here to help you through the journey. Welcome again to therapy!This is a safe non-Judgmental space, Here you are prioritised!, you are heard! You ...

Years in Practice
5 years
Free Initial Consultation
$80 - $150 USD
$115680 - $216899 ARS $121 - $227 AUD $425 - $797 BRL $112 - $209 CAD ¥566 - ¥1061 CNY €69 - €129 EUR ₹7187 - ₹13475 INR $1459 - $2735 MXN $139 - $260 NZD £60 - £113 GBP ₴3374 - ₴6326 UAH $80 - $150 USD
 34 Leye,
Ijegun,
Lagos, 100111,
Lagos, Nigeria
34 Leye, Ijegun, Lagos, 100111, Lagos, Nigeria
Online
In-person

Welcome to therapy, you are safe here! I am a professional clinical psychologist who specialises in the treatment of anxiety, depression (mood disorders) Post traumatic stress disorder,ADHD, personality disorders, stress , relationship and marriage crisis, midlife crisis,work life imbalance,self esteem issues,self development issues and every other psychopathology. What ever you are dealing with,I am here to help you through the journey. Welcome again to therapy!This is a safe non-Judgmental space, Here you are prioritised!, you are heard! You ...

Years in Practice
5 years
Free Initial Consultation
Art Therapist
(MA)
Alexandra
Art Therapist
(MA)

Alexandra Symons is a qualified Applied Artist (BA Hons) and Art Psychotherapist (MA Art Psychotherapy, HCPC registered).

In her work as an Art Therapist & psychotherapist she uses a person-centred and holistic approach, adapting her art therapy sessions to suit the individual's or group's unique needs and abilities, working from a humanistic perspective she integrates various psychodynamic theories.

Art Therapy is a form of psychotherapy and a Holistic treatment that uses art- making as its main focus for expression and communication, it is ...

Years in Practice
3 years
£50 - £75 GBP
$96319 - $144478 ARS $101 - $151 AUD $354 - $531 BRL $93 - $139 CAD ¥471 - ¥707 CNY €57 - €86 EUR ₹5984 - ₹8976 INR $1215 - $1822 MXN $116 - $173 NZD £50 - £75 GBP ₴2809 - ₴4214 UAH $67 - $100 USD
 Mancot,
Flintshire,
Deeside, CH5 2AH,
Wales, United Kingdom
Mancot, Flintshire, Deeside, CH5 2AH, Wales, United Kingdom
Online
In-person

Alexandra Symons is a qualified Applied Artist (BA Hons) and Art Psychotherapist (MA Art Psychotherapy, HCPC registered).

In her work as an Art Therapist & psychotherapist she uses a person-centred and holistic approach, adapting her art therapy sessions to suit the individual's or group's unique needs and abilities, working from a humanistic perspective she integrates various psychodynamic theories.

Art Therapy is a form of psychotherapy and a Holistic treatment that uses art- making as its main focus for expression and communication, it is ...

Years in Practice
3 years
Clinical Psychologist, Licensed Mental Health Counselor, Ps... Show more
(CCTP, LPC and LPCC)
Carolina
Clinical Psychologist, Licensed Mental Health Counselor, Ps... Show more
(CCTP, LPC and LPCC)

I work with adults and the elderly. I am a psychologist from UFBA, gestalt therapist, specialist in Elderly Health and Mental Health, Psychopathology and Psychosocial Care, trained at PraPretoPsi. I prioritize a humanized and racialized clinic, with clinical, hospital and social experience.

Years in Practice
5 years
Free Initial Consultation
$25 USD
$36150 ARS $38 AUD $133 BRL $35 CAD ¥177 CNY €21 EUR ₹2246 INR $456 MXN $43 NZD £19 GBP ₴1054 UAH $25 USD
 Salvador, 40231-015,
State of Bahia, Brazil
Salvador, 40231-015, State of Bahia, Brazil
Online

I work with adults and the elderly. I am a psychologist from UFBA, gestalt therapist, specialist in Elderly Health and Mental Health, Psychopathology and Psychosocial Care, trained at PraPretoPsi. I prioritize a humanized and racialized clinic, with clinical, hospital and social experience.

Years in Practice
5 years
Free Initial Consultation
Clinical Psychologist, Counselor, Drug & Alcohol Counselor and P... Show more
Farah
Clinical Psychologist, Counselor, Drug & Alcohol Counselor and P... Show more

Farah Deeba

Certified Clinical Psychologist | Mental Health & Psychosocial Support Specialist | Hijama Therapist (Tabbiba)

Farah is a highly experienced Certified Clinical Psychologist with a deep-rooted passion for promoting holistic mental wellness. With a special focus on Mental Health & Psychosocial Support (MHPSS) and certified training in Psychological First Aid (PFA), she provides compassionate and tailored care for individuals, couples, and families dealing with emotional, relational, and psychological challenges.

Her academic b ...

Years in Practice
Free Initial Consultation
$6 - $36 USD
$8676 - $52056 ARS $9 - $54 AUD $32 - $191 BRL $8 - $50 CAD ¥42 - ¥255 CNY €5 - €31 EUR ₹539 - ₹3234 INR $109 - $656 MXN $10 - $63 NZD £5 - £27 GBP ₴253 - ₴1518 UAH $6 - $36 USD
 4600,
Punjab, United Kingdom
4600, Punjab, United Kingdom
Online
In-person

Farah Deeba

Certified Clinical Psychologist | Mental Health & Psychosocial Support Specialist | Hijama Therapist (Tabbiba)

Farah is a highly experienced Certified Clinical Psychologist with a deep-rooted passion for promoting holistic mental wellness. With a special focus on Mental Health & Psychosocial Support (MHPSS) and certified training in Psychological First Aid (PFA), she provides compassionate and tailored care for individuals, couples, and families dealing with emotional, relational, and psychological challenges.

Her academic b ...

Years in Practice
Free Initial Consultation
Clinical Psychologist, Drug & Alcohol Counselor, Marriage &... Show more
(MA)
Abosede
Clinical Psychologist, Drug & Alcohol Counselor, Marriage &... Show more
(MA)

Abosede Akinpade serves as a Clinical Psychologist at Mentalzon. She specializes in the assessment, diagnosis, and management of mental, emotional, and behavioral health.

Abosede’s interests have included work with children, teens, adults, couples, families, diagnostic assessments, and addictions. She uses a broad range of cognitive behavioral, cognitive processing, dialectical behavioral, and eclectic approaches in the psychotherapy and counseling processes and has recorded tremendous successes. With over 10 years of experience, she has wor ...

Years in Practice
10 years
$100 - $150 USD
$144600 - $216899 ARS $151 - $227 AUD $531 - $797 BRL $140 - $209 CAD ¥707 - ¥1061 CNY €86 - €129 EUR ₹8984 - ₹13475 INR $1823 - $2735 MXN $174 - $260 NZD £75 - £113 GBP ₴4217 - ₴6326 UAH $100 - $150 USD
 5 Bamidele Street,
Kosofe,
Oworonshoki, 105102,
Lagos, Nigeria
5 Bamidele Street, Kosofe, Oworonshoki, 105102, Lagos, Nigeria
Online
In-person

Abosede Akinpade serves as a Clinical Psychologist at Mentalzon. She specializes in the assessment, diagnosis, and management of mental, emotional, and behavioral health.

Abosede’s interests have included work with children, teens, adults, couples, families, diagnostic assessments, and addictions. She uses a broad range of cognitive behavioral, cognitive processing, dialectical behavioral, and eclectic approaches in the psychotherapy and counseling processes and has recorded tremendous successes. With over 10 years of experience, she has wor ...

Years in Practice
10 years
Counseling Psychologist and Psychologist
(MSc)
Anasia
Counseling Psychologist and Psychologist
(MSc)

I’m Anasia Sokratous, a Licensed Counselling Psychologist MSc( 857) based in Cyprus - here to guide you through life’s most complex and difficult matters. I truly care about my clients’ mental health and well-being.

I am a grounded, calm and methodical psychologist who has a genuine passion for making a difference in people's lives through my work. I have a fascination with psychology since i was 9 and one of the things that attracted me to the role is the fact that the profession has to continually develop in order to adapt to people’s behavi ...

Years in Practice
4 years
Free Initial Consultation
€60 EUR
$101017 ARS $106 AUD $371 BRL $98 CAD ¥494 CNY €60 EUR ₹6276 INR $1274 MXN $121 NZD £52 GBP ₴2946 UAH $70 USD
 Paphos, 8021,
Paphos, Cyprus
Paphos, 8021, Paphos, Cyprus
Online
In-person

I’m Anasia Sokratous, a Licensed Counselling Psychologist MSc( 857) based in Cyprus - here to guide you through life’s most complex and difficult matters. I truly care about my clients’ mental health and well-being.

I am a grounded, calm and methodical psychologist who has a genuine passion for making a difference in people's lives through my work. I have a fascination with psychology since i was 9 and one of the things that attracted me to the role is the fact that the profession has to continually develop in order to adapt to people’s behavi ...

Years in Practice
4 years
Free Initial Consultation
You need to be logged in to send messages
Login Sign up
To create your specialist profile, please log in to your account.
Login Sign up
You need to be logged in to contact us
Login Sign up
To create a new Question, please log in or create an account
Login Sign up
Share on other sites

If you are considering psychotherapy but do not know where to start, a free initial consultation is the perfect first step. It will allow you to explore your options, ask questions, and feel more confident about taking the first step towards your well-being.

It is a 30-minute, completely free meeting with a Mental Health specialist that does not obligate you to anything.

What are the benefits of a free consultation?

Who is a free consultation suitable for?

Important:

Potential benefits of a free initial consultation

During this first session: potential clients have the chance to learn more about you and your approach before agreeing to work together.

Offering a free consultation will help you build trust with the client. It shows them that you want to give them a chance to make sure you are the right person to help them before they move forward. Additionally, you should also be confident that you can support your clients and that the client has problems that you can help them cope with. Also, you can avoid any ethical difficult situations about charging a client for a session in which you choose not to proceed based on fit.

We've found that people are more likely to proceed with therapy after a free consultation, as it lowers the barrier to starting the process. Many people starting therapy are apprehensive about the unknown, even if they've had sessions before. Our culture associates a "risk-free" mindset with free offers, helping people feel more comfortable during the initial conversation with a specialist.

Another key advantage for Specialist

Specialists offering free initial consultations will be featured prominently in our upcoming advertising campaign, giving you greater visibility.

It's important to note that the initial consultation differs from a typical therapy session:

No Internet Connection It seems you’ve lost your internet connection. Please refresh your page to try again. Your message has been sent