FAQs

1. What is Mentalzon?

Mentalzon is an online platform that connects individuals seeking mental health support with qualified therapists. We offer a secure, user-friendly interface where clients can find a therapist that suits their needs and conduct therapy sessions remotely.

2. How does Mentalzon work?

After creating an account, users can browse through a comprehensive directory of licensed therapists with diverse specialties. They can review each therapist's profile, which includes their credentials, areas of expertise, and personal therapeutic approach. Once a user has chosen a therapist, they can schedule an appointment directly through the platform.

3. How do I find the right therapist on Mentalzon?

Mentalzon provides detailed profiles for each therapist, including their qualifications, areas of focus, and therapeutic approach. You can search our directory based on your specific needs, such as the issues you're dealing with or the type of therapy you're interested in.

4. Are sessions on Mentalzon confidential?

Yes, at Mentalzon, we prioritize your privacy and confidentiality. All sessions are conducted over secure video calls. Additionally, our therapists abide by strict professional standards and guidelines regarding client confidentiality.

5. How much does a session on Mentalzon cost?

Session costs can vary based on the therapist and the length of the session. Therapists set their own rates, which are clearly listed on their Mentalzon profiles.

6. Can I use Mentalzon if I’m under 18?

Mentalzon services are available to clients of all ages, but users under 18 will need parental consent to use the platform and to engage in therapy sessions.

7. Can I change my therapist if I am not satisfied?

Absolutely. It's important that you feel comfortable with your therapist. If, for any reason, you want to switch therapists, you can do so easily from within the Mentalzon platform.

8. How do I sign up as a therapist on Mentalzon?

To join Mentalzon as a therapist, click on the "Join as Therapist" link on our homepage. You'll need to provide the necessary credentials, including proof of certification, to complete your profile. Once approved, you'll be able to start accepting clients through Mentalzon.

9. What kind of technology do I need to use Mentalzon?

Mentalzon can be accessed through any device with internet connectivity, including smartphones, tablets, and computers. It is recommended to have a stable internet connection for uninterrupted video therapy sessions.

10. Is Mentalzon available worldwide?

Mentalzon aims to provide access to mental health services globally. However, please check the availability of services in your specific location as therapists may be limited by the jurisdictions in which they are licensed to practice.

11. Therapist of what qualifications are available on Mentalzon?

Here is a list of qualifications, click on each do learn more: ABPP, AMFT, ATR, CHT, CLD, CCTP, EdM, LCSW, LMFT, LMSW, LPC, LPCC, MA, MBA, MFT, MSW, PhD, PsyD, QME, RMHCI, TLLP

What are the benefits of a free consultation?

Getting to know the psychologist: You can talk to the psychologist to see if they are a good fit for you in terms of their work style, personality, and specialization.

Defining the problem: You can describe your problem in detail and get qualified advice from the psychologist, which will help you better understand the nature of your problem.

Developing a plan of action: You can get recommendations on how to solve your problem, which methods and approaches may be the most effective.

Feeling supported: You can get emotional support and feel that you are not alone, because the psychologist will listen to you attentively.

Who is a free consultation suitable for?

Those looking for a psychologist: A free consultation can help you make the right choice, as you can talk to several psychologists before making a final decision.

Those who are unsure whether they need psychotherapy: A free consultation can help you understand whether psychotherapy can help you solve your problem and whether it is right for you.

Those who have a limited budget: A free consultation is an opportunity to get qualified help from a psychologist for free, to see if you need further psychotherapy.

Those who may be nervous or hesitant to start psychotherapy: A free consultation gives you the opportunity to overcome your fear of the first meeting with a psychologist, get answers to your questions, and feel more confident.

Important:

A free consultation is not a substitute for psychotherapy.

In a free consultation, the psychologist cannot give you a final diagnosis or prescribe treatment.

The purpose of a free consultation is to help you determine if a psychologist and psychotherapy are right for you, and to give you the first steps to solving your problem.

Potential benefits of a free initial consultation

During this first session: potential clients have the chance to learn more about you and your approach before agreeing to work together.

Offering a free consultation will help you build trust with the client. It shows them that you want to give them a chance to make sure you are the right person to help them before they move forward. Additionally, you should also be confident that you can support your clients and that the client has problems that you can help them cope with. Also, you can avoid any ethical difficult situations about charging a client for a session in which you choose not to proceed based on fit.

We've found that people are more likely to proceed with therapy after a free consultation, as it lowers the barrier to starting the process. Many people starting therapy are apprehensive about the unknown, even if they've had sessions before. Our culture associates a "risk-free" mindset with free offers, helping people feel more comfortable during the initial conversation with a specialist.

It's important to note that the initial consultation differs from a typical therapy session:

It can last from 15 to 30 minutes, with the specialist determining the appropriate length for this introductory meeting.

The free initial consultation is not intended to be a full therapy session. It is an opportunity for the client to learn more about the specialist and their approach to therapy, and to decide whether they want to work together.

The specialist should set clear boundaries for the free initial consultation, including the length of the session and the topics that can be discussed.

The specialist should be prepared to answer questions from the client about their experience, training, and qualifications.