Filter
Show more
Show more
Show more
Show more
Show more
Show more

Counselors, Therapists for Trauma and PTSD Treatment

Life Coach and Therapist
antonella
Life Coach and Therapist

RPT is therapy and personal development done right. It’s the only technique that can guarantee lasting, permanent results. What’s more, RPT can solve your problems and heal trauma:

Without having to talk about the problem

Without needing to relive painful or traumatic memories

Without requiring months or years of counselling

Without having to wait to see the results.

In short - RPT is a set of tools for quick, painless, permanent change.

RPT is extremely effective. We can heal almost all cases of emotional trauma and wounds, most ca ...

Years in Practice
8 years
Free Initial Consultation
€150 - €200 EUR
$244951 - $326601 ARS $243 - $324 AUD $869 - $1159 BRL $241 - $321 CAD ¥1201 - ¥1601 CNY €150 - €200 EUR ₹16627 - ₹22170 INR $3040 - $4053 MXN $295 - $394 NZD £130 - £173 GBP ₴7766 - ₴10354 UAH $177 - $235 USD
 Florence, 50100,
Tuscany, Italy
Florence, 50100, Tuscany, Italy
Online

RPT is therapy and personal development done right. It’s the only technique that can guarantee lasting, permanent results. What’s more, RPT can solve your problems and heal trauma:

Without having to talk about the problem

Without needing to relive painful or traumatic memories

Without requiring months or years of counselling

Without having to wait to see the results.

In short - RPT is a set of tools for quick, painless, permanent change.

RPT is extremely effective. We can heal almost all cases of emotional trauma and wounds, most ca ...

Years in Practice
8 years
Free Initial Consultation
Cognitive-Behavioral Therapist, Counseling Psychologist, Co... Show more
Sevda
Cognitive-Behavioral Therapist, Counseling Psychologist, Co... Show more

I understand how difficult it can be to trust and open up, whether to a stranger or someone close. That’s why, in my work as a psychologist, I create a calm and safe atmosphere, respect each client’s pace, and offer genuine human presence.

But it’s not just empathy—my experience working in clinics and schools in Turkey, along with training in CBT, EMDR, schema therapy, and family therapy, allows me to help people navigate the most challenging moments in their lives. I help them better understand their emotions, release internal tension, and ...

Years in Practice
$80 USD
$111020 ARS $110 AUD $394 BRL $109 CAD ¥544 CNY €68 EUR ₹7536 INR $1378 MXN $134 NZD £59 GBP ₴3520 UAH $80 USD
 AZ1029 Elesker Qayibov,
Nərimanov,
Baku, AZ1109,
Baku, Azerbaijan
AZ1029 Elesker Qayibov, Nərimanov, Baku, AZ1109, Baku, Azerbaijan
Online
In-person

I understand how difficult it can be to trust and open up, whether to a stranger or someone close. That’s why, in my work as a psychologist, I create a calm and safe atmosphere, respect each client’s pace, and offer genuine human presence.

But it’s not just empathy—my experience working in clinics and schools in Turkey, along with training in CBT, EMDR, schema therapy, and family therapy, allows me to help people navigate the most challenging moments in their lives. I help them better understand their emotions, release internal tension, and ...

Years in Practice
Counseling Psychologist, Life Coach, Marriage & Family Ther... Show more
(LPCC and MFT)
Andrea
Counseling Psychologist, Life Coach, Marriage & Family Ther... Show more
(LPCC and MFT)

Hi, I´m Andrea, I am a Spanish and English-speaking Integrative Psychotherapist. Open-minded and empathic, with extensive experience in psychological disorders, relationships, sexuality, and life transitions. I individuals & Couples.

I am an Argentinean Psychologist, working online from Madrid, I have lived and worked as a Psychologist in England for 14 years, specializing in Eating Disorders, Life Transitions, and emigration.

I have over 30 years of experience as a Psychologist, I consider myself an Integrative Psychotherapist, with a Psycho ...

Years in Practice
30 years
Free Initial Consultation
£70 - £100 GBP
$132314 - $189021 ARS $131 - $188 AUD $469 - $671 BRL $130 - $186 CAD ¥649 - ¥926 CNY €81 - €116 EUR ₹8982 - ₹12831 INR $1642 - $2346 MXN $159 - $228 NZD £70 - £100 GBP ₴4195 - ₴5993 UAH $95 - $136 USD
 3 El Almendro,
El Molar, 28710,
Community of Madrid, Spain
3 El Almendro, El Molar, 28710, Community of Madrid, Spain
Online

Hi, I´m Andrea, I am a Spanish and English-speaking Integrative Psychotherapist. Open-minded and empathic, with extensive experience in psychological disorders, relationships, sexuality, and life transitions. I individuals & Couples.

I am an Argentinean Psychologist, working online from Madrid, I have lived and worked as a Psychologist in England for 14 years, specializing in Eating Disorders, Life Transitions, and emigration.

I have over 30 years of experience as a Psychologist, I consider myself an Integrative Psychotherapist, with a Psycho ...

Years in Practice
30 years
Free Initial Consultation
Cognitive-Behavioral Therapist
(MSc)
Dimitris
Cognitive-Behavioral Therapist
(MSc)

I’m a qualified Cognitive Behavioural Therapist (CBT) dedicated to helping people break free from unhelpful thinking patterns and emotional distress. My approach is warm, collaborative, and practical — focused on giving you the tools to manage life’s challenges more confidently.

I work with children and adults experiencing anxiety, low mood, stress, and trauma-related difficulties, supporting them to understand the connection between their thoughts, feelings, and behaviours. Each session is tailored to your needs, helping you make meaningful ...

Years in Practice
3 years
Free Initial Consultation
£40 - £50 GBP
$75608 - $94510 ARS $75 - $94 AUD $268 - $335 BRL $74 - $93 CAD ¥371 - ¥463 CNY €46 - €58 EUR ₹5132 - ₹6415 INR $938 - $1173 MXN $91 - $114 NZD £40 - £50 GBP ₴2397 - ₴2996 UAH $54 - $68 USD
 34 Evesham Road,
London, N11 2RN,
England, United Kingdom
34 Evesham Road, London, N11 2RN, England, United Kingdom
Online

I’m a qualified Cognitive Behavioural Therapist (CBT) dedicated to helping people break free from unhelpful thinking patterns and emotional distress. My approach is warm, collaborative, and practical — focused on giving you the tools to manage life’s challenges more confidently.

I work with children and adults experiencing anxiety, low mood, stress, and trauma-related difficulties, supporting them to understand the connection between their thoughts, feelings, and behaviours. Each session is tailored to your needs, helping you make meaningful ...

Years in Practice
3 years
Free Initial Consultation
Suseth

Hi, I’m Suseth Fonseca, APCC, a Registered Associate Professional Clinical Counselor with Find Your Balance Center for Growth & Change. I work with children, teens, and adults navigating concerns such as depression, trauma, life transitions, and relationship challenges. Many clients come to therapy feeling overwhelmed, stuck, or struggling to cope with difficult emotions. My goal is to create a safe and supportive space where you can explore your experiences, build insight, and begin to move toward healing and balance.

My approach is person- ...

Years in Practice
2 years
Free Initial Consultation
$151 - $165 USD
$209550 - $228978 ARS $208 - $227 AUD $743 - $812 BRL $206 - $225 CAD ¥1027 - ¥1122 CNY €128 - €140 EUR ₹14224 - ₹15543 INR $2600 - $2841 MXN $252 - $276 NZD £111 - £121 GBP ₴6643 - ₴7259 UAH $151 - $165 USD
 15720 Ventura Boulevard Suite 420,
Encino, 91436,
California, United States
15720 Ventura Boulevard Suite 420, Encino, 91436, California, United States
Online

Hi, I’m Suseth Fonseca, APCC, a Registered Associate Professional Clinical Counselor with Find Your Balance Center for Growth & Change. I work with children, teens, and adults navigating concerns such as depression, trauma, life transitions, and relationship challenges. Many clients come to therapy feeling overwhelmed, stuck, or struggling to cope with difficult emotions. My goal is to create a safe and supportive space where you can explore your experiences, build insight, and begin to move toward healing and balance.

My approach is person- ...

Years in Practice
2 years
Free Initial Consultation
Counselor
(MBACP)
Lucy
Counselor
(MBACP)

Compassionate individual qualified and a professional member of the BACPwith experience in counselling specifically areas of trauma, couples counselling, sex, bereavement, and anxiety.

Strong communication and empathy skills enable effective client support. Knowledgeable in the Mental Health Act and dedicated to

promoting client wellbeing in challenging situations.

Years in Practice
3 years
Free Initial Consultation
£17 GBP
$32133 ARS $32 AUD $114 BRL $32 CAD ¥157 CNY €20 EUR ₹2181 INR $399 MXN $39 NZD £17 GBP ₴1019 UAH $23 USD
 The Stables Foxhole Farm,
Newhaven, BN9 0EE,
England, United Kingdom
The Stables Foxhole Farm, Newhaven, BN9 0EE, England, United Kingdom
Online
In-person

Compassionate individual qualified and a professional member of the BACPwith experience in counselling specifically areas of trauma, couples counselling, sex, bereavement, and anxiety.

Strong communication and empathy skills enable effective client support. Knowledgeable in the Mental Health Act and dedicated to

promoting client wellbeing in challenging situations.

Years in Practice
3 years
Free Initial Consultation
Art Therapist and Life Coach
Kevin
Art Therapist and Life Coach

I offer Toss-Catch-Heal, a movement-based, educational program that uses rhythmic movement and bilateral engagement of the body and mind to support stress reduction, emotional balance, and nervous system regulation. The practice is grounded in principles found in juggling therapy and other mind–body approaches, and is designed for people who benefit from learning through movement rather than talk alone.

Toss-Catch-Heal incorporates expressive movement, mindful attention, and bilateral coordination, drawing inspiration from concepts found in mo ...

Years in Practice
30 years
Free Initial Consultation
$90 - $1500 USD
$124897 - $2081618 ARS $124 - $2067 AUD $443 - $7385 BRL $123 - $2044 CAD ¥612 - ¥10203 CNY €76 - €1275 EUR ₹8478 - ₹141301 INR $1550 - $25832 MXN $150 - $2508 NZD £66 - £1101 GBP ₴3960 - ₴65995 UAH $90 - $1500 USD
 Belleville, 48111,
Michigan, United States
Belleville, 48111, Michigan, United States
Online

I offer Toss-Catch-Heal, a movement-based, educational program that uses rhythmic movement and bilateral engagement of the body and mind to support stress reduction, emotional balance, and nervous system regulation. The practice is grounded in principles found in juggling therapy and other mind–body approaches, and is designed for people who benefit from learning through movement rather than talk alone.

Toss-Catch-Heal incorporates expressive movement, mindful attention, and bilateral coordination, drawing inspiration from concepts found in mo ...

Years in Practice
30 years
Free Initial Consultation
Art Therapist
(HCPC)
Jennifer
Art Therapist
(HCPC)

A graduate from the University of Oxford, also holding an MA in Art Psychotherapy (Distinction), I am an HCPC and BAAT registered Art Psychotherapist with extensive clinical experience supporting children, young people, and adults presenting with complex trauma, emotional dysregulation, neurodiversity, and identity-related challenges. I currently work as a freelance Art Psychotherapist, providing trauma-informed creative therapy to individuals and families affected by domestic abuse, and maintain a private practice supporting clients with compl ...

Years in Practice
1 year
Free Initial Consultation
£50 - £80 GBP
$94510 - $151216 ARS $94 - $150 AUD $335 - $537 BRL $93 - $148 CAD ¥463 - ¥741 CNY €58 - €93 EUR ₹6415 - ₹10265 INR $1173 - $1877 MXN $114 - $182 NZD £50 - £80 GBP ₴2996 - ₴4794 UAH $68 - $109 USD
 3 Kennedy Road,
Woodseats,
Sheffield, S8 0HD,
England, United Kingdom
3 Kennedy Road, Woodseats, Sheffield, S8 0HD, England, United Kingdom
Online

A graduate from the University of Oxford, also holding an MA in Art Psychotherapy (Distinction), I am an HCPC and BAAT registered Art Psychotherapist with extensive clinical experience supporting children, young people, and adults presenting with complex trauma, emotional dysregulation, neurodiversity, and identity-related challenges. I currently work as a freelance Art Psychotherapist, providing trauma-informed creative therapy to individuals and families affected by domestic abuse, and maintain a private practice supporting clients with compl ...

Years in Practice
1 year
Free Initial Consultation
Muslim Therapist and Registered Psychotherapist
(MA)
Masoumeh Sadat
Muslim Therapist and Registered Psychotherapist
(MA)

As a Registered Psychotherapist and Health Psychology Researcher, I am dedicated to helping individuals overcome different types of stress in their daily lives and work. I believe in a holistic approach that focuses on promoting a healthy lifestyle in all four aspects of biological, psychological, social, and spiritual health.

To achieve this goal, I utilize various therapeutic techniques such as PTC, CBT, Impact Therapy, and solution-focused brief psychotherapy to provide personalized treatment plans for my clients. I am proficient in both ...

Years in Practice
Free Initial Consultation
$40 - $50 USD
$55510 - $69387 ARS $55 - $69 AUD $197 - $246 BRL $55 - $68 CAD ¥272 - ¥340 CNY €34 - €42 EUR ₹3768 - ₹4710 INR $689 - $861 MXN $67 - $84 NZD £29 - £37 GBP ₴1760 - ₴2200 UAH $40 - $50 USD
 5 Shahid Karimi Boulevard,
Mottahari street,
Qom, 3713183976,
Qom Province, Iran, Islamic Republic of Persian Gulf
5 Shahid Karimi Boulevard, Mottahari street, Qom, 3713183976, Qom Province, Iran, Islamic Republic of Persian Gulf
Online

As a Registered Psychotherapist and Health Psychology Researcher, I am dedicated to helping individuals overcome different types of stress in their daily lives and work. I believe in a holistic approach that focuses on promoting a healthy lifestyle in all four aspects of biological, psychological, social, and spiritual health.

To achieve this goal, I utilize various therapeutic techniques such as PTC, CBT, Impact Therapy, and solution-focused brief psychotherapy to provide personalized treatment plans for my clients. I am proficient in both ...

Years in Practice
Free Initial Consultation
Counseling Psychologist, Psychoanalyst, Psychotherapist and Ther... Show more
(MA, MBA, MSW and PsyD)
Shira
Counseling Psychologist, Psychoanalyst, Psychotherapist and Ther... Show more
(MA, MBA, MSW and PsyD)

I grew up in South Africa and always found myself taking the role as a counsellor.I loved listening to people and had a passion to help them whenever they unburdened themselves to me.It wasn't until I was about 19 years old that I filled a counselling role of young American students in a seminary in Israel where I started to think seriously of studying psychological counselling.This started my journey of self discovery and purpose.I did a BA through Unisa(university of South Africa).After that,I studied Logo therapy and became a Clinical Logoth ...

Years in Practice
Free Initial Consultation
$60 - $150 USD
$83265 - $208162 ARS $83 - $207 AUD $295 - $739 BRL $82 - $204 CAD ¥408 - ¥1020 CNY €51 - €127 EUR ₹5652 - ₹14130 INR $1033 - $2583 MXN $100 - $251 NZD £44 - £110 GBP ₴2640 - ₴6599 UAH $60 - $150 USD
 Jerusalem, 9442324,
Jerusalem District, Israel
Jerusalem, 9442324, Jerusalem District, Israel
Online
In-person

I grew up in South Africa and always found myself taking the role as a counsellor.I loved listening to people and had a passion to help them whenever they unburdened themselves to me.It wasn't until I was about 19 years old that I filled a counselling role of young American students in a seminary in Israel where I started to think seriously of studying psychological counselling.This started my journey of self discovery and purpose.I did a BA through Unisa(university of South Africa).After that,I studied Logo therapy and became a Clinical Logoth ...

Years in Practice
Free Initial Consultation
Psychiatrist, Psychotherapist and Therapist
(MSc)
Myla
Psychiatrist, Psychotherapist and Therapist
(MSc)

Dr. Magno is a gerontological psychiatric certified nurse practitioner. She has been in the healthcare profession for twenty -nine years, fourteen of those years as an advanced practice provider. Her clinical experience includes geriatric management in the skilled, long-term care and house calls programs at private, state, and federal level. Dr. Magno completed her master’s and DNP degree at UT Health Science Cizik School of Nursing in 2015, and finished her post-master’s psychiatric NP program at Wilkes University in 2021. She served as past p ...

Years in Practice
2010 years
$150 - $300 USD
$208162 - $416324 ARS $207 - $413 AUD $739 - $1477 BRL $204 - $409 CAD ¥1020 - ¥2041 CNY €127 - €255 EUR ₹14130 - ₹28260 INR $2583 - $5166 MXN $251 - $502 NZD £110 - £220 GBP ₴6599 - ₴13199 UAH $150 - $300 USD
 6575 West Loop South,
Bellaire, 77401,
Texas, United States
6575 West Loop South, Bellaire, 77401, Texas, United States
Online
In-person

Dr. Magno is a gerontological psychiatric certified nurse practitioner. She has been in the healthcare profession for twenty -nine years, fourteen of those years as an advanced practice provider. Her clinical experience includes geriatric management in the skilled, long-term care and house calls programs at private, state, and federal level. Dr. Magno completed her master’s and DNP degree at UT Health Science Cizik School of Nursing in 2015, and finished her post-master’s psychiatric NP program at Wilkes University in 2021. She served as past p ...

Years in Practice
2010 years
Cognitive-Behavioral Therapist
Katarina
Cognitive-Behavioral Therapist

Hello and welcome to my profile!

My name is Katarina Arsić!

I am a warm and compassionate psychotherapist offering online and in-person psychotherapy to individuals navigating life's difficulties.

Since 2020 I have been working with individuals, couples and parents to solve various emotional issues, such as anxiety, depression, panic attacks, excessive stress, anger issues, shame, low self-esteem, traumatic experiences (developmental and shock trauma), relationship problems, parenting difficulties, managing career and life changes.

...

Years in Practice
6 years
€50 - €70 EUR
$81650 - $114310 ARS $81 - $114 AUD $290 - $406 BRL $80 - $112 CAD ¥400 - ¥560 CNY €50 - €70 EUR ₹5542 - ₹7759 INR $1013 - $1419 MXN $98 - $138 NZD £43 - £60 GBP ₴2589 - ₴3624 UAH $59 - $82 USD
 5 Nemanjina,
Savski Venac,
Beograd, 11000,
Belgrade, Serbia
5 Nemanjina, Savski Venac, Beograd, 11000, Belgrade, Serbia
Online
In-person

Hello and welcome to my profile!

My name is Katarina Arsić!

I am a warm and compassionate psychotherapist offering online and in-person psychotherapy to individuals navigating life's difficulties.

Since 2020 I have been working with individuals, couples and parents to solve various emotional issues, such as anxiety, depression, panic attacks, excessive stress, anger issues, shame, low self-esteem, traumatic experiences (developmental and shock trauma), relationship problems, parenting difficulties, managing career and life changes.

...

Years in Practice
6 years
Cognitive-Behavioral Therapist, Psychotherapist, Registered... Show more
(MA)
Sim
Cognitive-Behavioral Therapist, Psychotherapist, Registered... Show more
(MA)

Sometimes life brings seasons of change, whether expected or unexpected, that can stir up a mix of emotions. You might feel uncertain one moment and hopeful the next, and that’s a perfectly human experience. My role is to offer a compassionate, non-judgmental space where you can explore these feelings, make sense of what’s happening, and discover ways forward that feel right for you. With a background in both psychology and philosophy, I deeply appreciate how our thoughts, values, and beliefs shape our experience. I approach therapy with genuin ...

Years in Practice
Free Initial Consultation
$5 - $65 CAD
$5092 - $66197 ARS $5 - $66 AUD $18 - $235 BRL $5 - $65 CAD ¥25 - ¥324 CNY €3 - €41 EUR ₹346 - ₹4493 INR $63 - $821 MXN $6 - $80 NZD £3 - £35 GBP ₴161 - ₴2099 UAH $4 - $48 USD
 Waterloo, N2J 4Z1,
Ontario, Canada
Waterloo, N2J 4Z1, Ontario, Canada
Online
In-person

Sometimes life brings seasons of change, whether expected or unexpected, that can stir up a mix of emotions. You might feel uncertain one moment and hopeful the next, and that’s a perfectly human experience. My role is to offer a compassionate, non-judgmental space where you can explore these feelings, make sense of what’s happening, and discover ways forward that feel right for you. With a background in both psychology and philosophy, I deeply appreciate how our thoughts, values, and beliefs shape our experience. I approach therapy with genuin ...

Years in Practice
Free Initial Consultation
Counseling Psychologist
(MA)
Zelia
Counseling Psychologist
(MA)

I am a registered Clinical Psychologist from Portugal with 20 years of experience helping individuals with various mental health challenges. I speak both Portuguese and English fluently, and I take the time to really listen to my clients. I want to hear your story, your background, and what you're facing, but I also believe in rolling up our sleeves and getting to work. My approach is generous and appreciative; I focus on uncovering your strengths and aspirations, even if you feel like you don’t have many. If you're struggling I genuinely belie ...

Years in Practice
20 years
€80 EUR
$130641 ARS $130 AUD $464 BRL $128 CAD ¥640 CNY €80 EUR ₹8868 INR $1621 MXN $157 NZD £69 GBP ₴4142 UAH $94 USD
 Please select a town,
Dublin, A63K074,
County Wicklow, Ireland
Please select a town, Dublin, A63K074, County Wicklow, Ireland
Online

I am a registered Clinical Psychologist from Portugal with 20 years of experience helping individuals with various mental health challenges. I speak both Portuguese and English fluently, and I take the time to really listen to my clients. I want to hear your story, your background, and what you're facing, but I also believe in rolling up our sleeves and getting to work. My approach is generous and appreciative; I focus on uncovering your strengths and aspirations, even if you feel like you don’t have many. If you're struggling I genuinely belie ...

Years in Practice
20 years
Clinical Psychologist, Marriage & Family Therapist and Psychol... Show more
(MSc)
Gisela
Clinical Psychologist, Marriage & Family Therapist and Psychol... Show more
(MSc)

I am Gisela, a psychologist specializing in attachment-based therapy and trauma. For more than 11 years, I have worked with patients to overcome childhood trauma, sexual abuse, improve relationships with their families, depression, anxiety, and migration-related grief. I also help couples find a direction to improve their relationship or make conscious decisions that impact their family life. Finally, I help parents and children improve their relationship.

Years in Practice
Free Initial Consultation
$45 - $70 USD
$62449 - $97142 ARS $62 - $96 AUD $222 - $345 BRL $61 - $95 CAD ¥306 - ¥476 CNY €38 - €59 EUR ₹4239 - ₹6594 INR $775 - $1205 MXN $75 - $117 NZD £33 - £51 GBP ₴1980 - ₴3080 UAH $45 - $70 USD
 Quito, 171201,
Pichincha, Ecuador
Quito, 171201, Pichincha, Ecuador
Online

I am Gisela, a psychologist specializing in attachment-based therapy and trauma. For more than 11 years, I have worked with patients to overcome childhood trauma, sexual abuse, improve relationships with their families, depression, anxiety, and migration-related grief. I also help couples find a direction to improve their relationship or make conscious decisions that impact their family life. Finally, I help parents and children improve their relationship.

Years in Practice
Free Initial Consultation
You need to be logged in to send messages
Login Sign up
To create your specialist profile, please log in to your account.
Login Sign up
You need to be logged in to contact us
Login Sign up
To create a new Question, please log in or create an account
Login Sign up
Share on other sites

If you are considering psychotherapy but do not know where to start, a free initial consultation is the perfect first step. It will allow you to explore your options, ask questions, and feel more confident about taking the first step towards your well-being.

It is a 30-minute, completely free meeting with a Mental Health specialist that does not obligate you to anything.

What are the benefits of a free consultation?

Who is a free consultation suitable for?

Important:

Potential benefits of a free initial consultation

During this first session: potential clients have the chance to learn more about you and your approach before agreeing to work together.

Offering a free consultation will help you build trust with the client. It shows them that you want to give them a chance to make sure you are the right person to help them before they move forward. Additionally, you should also be confident that you can support your clients and that the client has problems that you can help them cope with. Also, you can avoid any ethical difficult situations about charging a client for a session in which you choose not to proceed based on fit.

We've found that people are more likely to proceed with therapy after a free consultation, as it lowers the barrier to starting the process. Many people starting therapy are apprehensive about the unknown, even if they've had sessions before. Our culture associates a "risk-free" mindset with free offers, helping people feel more comfortable during the initial conversation with a specialist.

Another key advantage for Specialist

Specialists offering free initial consultations will be featured prominently in our upcoming advertising campaign, giving you greater visibility.

It's important to note that the initial consultation differs from a typical therapy session:

No Internet Connection It seems you’ve lost your internet connection. Please refresh your page to try again. Your message has been sent