Filter
Show more
Show more
Show more
Show more
Show more
Show more

Counselors, Therapists for Life Transitions Treatment

Art Therapist, Counseling Psychologist, Counselor and Psychologi... Show more
(MSc)
Aishwarya
Art Therapist, Counseling Psychologist, Counselor and Psychologi... Show more
(MSc)

I am a relational and attachment-based therapist who integrates Emotion-Focused Therapy, Solution-Focused Brief Therapy, and Internal Family Systems. My holistic approach weaves together art, music, narrative, and feminist perspectives, creating space for healing that honors the whole self and the power of relationships.

Years in Practice
1 year
Free Initial Consultation
₹1000 - ₹2000 INR
$15661 - $31322 ARS $15 - $31 AUD $55 - $110 BRL $15 - $30 CAD ¥72 - ¥144 CNY €9 - €19 EUR ₹1000 - ₹2000 INR $186 - $371 MXN $19 - $38 NZD £8 - £16 GBP ₴476 - ₴952 UAH $11 - $21 USD
 Bengaluru, 560093,
Karnataka, India
Bengaluru, 560093, Karnataka, India
Online

I am a relational and attachment-based therapist who integrates Emotion-Focused Therapy, Solution-Focused Brief Therapy, and Internal Family Systems. My holistic approach weaves together art, music, narrative, and feminist perspectives, creating space for healing that honors the whole self and the power of relationships.

Years in Practice
1 year
Free Initial Consultation
Counseling Psychologist, Counselor and Psychologist
(MSc)
Komal
Counseling Psychologist, Counselor and Psychologist
(MSc)

I am a counselling psychologist with a Master’s in Clinical Psychology and experience working across diverse clinical settings and populations. My approach is grounded in Cognitive Behavioral Therapy (CBT) and mindfulness-based techniques, focusing on helping clients build awareness, manage emotions, and create meaningful change. I aim to provide a safe, empathetic, and non-judgmental space where you feel heard and supported. With strong skills in active listening, cultural sensitivity, and ethical care, I work collaboratively to address concer ...

Years in Practice
1 year
₹700 - ₹1200 INR
$10963 - $18793 ARS $11 - $18 AUD $38 - $66 BRL $11 - $18 CAD ¥50 - ¥86 CNY €7 - €11 EUR ₹700 - ₹1200 INR $130 - $223 MXN $13 - $23 NZD £6 - £10 GBP ₴333 - ₴571 UAH $7 - $13 USD
 Lapkaman, 380060,
Gujarat, India
Lapkaman, 380060, Gujarat, India
Online

I am a counselling psychologist with a Master’s in Clinical Psychology and experience working across diverse clinical settings and populations. My approach is grounded in Cognitive Behavioral Therapy (CBT) and mindfulness-based techniques, focusing on helping clients build awareness, manage emotions, and create meaningful change. I aim to provide a safe, empathetic, and non-judgmental space where you feel heard and supported. With strong skills in active listening, cultural sensitivity, and ethical care, I work collaboratively to address concer ...

Years in Practice
1 year
Counseling Psychologist
(MA)
Avantika
Counseling Psychologist
(MA)

I am Avantika Varshney, a passionate Counseling Psychologist , dedicated to helping individuals enhance their emotional well-being and navigate life’s challenges with confidence. My core skills include emotional regulation support, behavioral management, stress and anxiety coping strategies, and building self-awareness. I follow an empathetic, client-centered, and solution-focused approach, integrating CBT, Play Therapy, Positive Psychology, and I am currently training in Art Therapy to bring a creative, healing dimension to my sessions. My goa ...

Years in Practice
3 years
₹1500 - ₹2000 INR
$23492 - $31322 ARS $23 - $31 AUD $82 - $110 BRL $23 - $30 CAD ¥108 - ¥144 CNY €14 - €19 EUR ₹1500 - ₹2000 INR $278 - $371 MXN $28 - $38 NZD £12 - £16 GBP ₴714 - ₴952 UAH $16 - $21 USD
 Borivali West,
Mumbai, 400092,
Maharashtra, India
Borivali West, Mumbai, 400092, Maharashtra, India
Online
In-person

I am Avantika Varshney, a passionate Counseling Psychologist , dedicated to helping individuals enhance their emotional well-being and navigate life’s challenges with confidence. My core skills include emotional regulation support, behavioral management, stress and anxiety coping strategies, and building self-awareness. I follow an empathetic, client-centered, and solution-focused approach, integrating CBT, Play Therapy, Positive Psychology, and I am currently training in Art Therapy to bring a creative, healing dimension to my sessions. My goa ...

Years in Practice
3 years
Clinical Psychologist, Cognitive-Behavioral Therapist, Regi... Show more
(MA)
RIDHI
Clinical Psychologist, Cognitive-Behavioral Therapist, Regi... Show more
(MA)

Ridhi Thaker Dave | RCI Licensed Clinical Psychologist

M.Phil. in Clinical Psychology | M.A. in Psychology

Hello,

Welcome to the world of therapy.

Many of my clients come to me feeling:

Exhausted: Tired of being a version of yourself that fits everyone else’s needs

• Stuck in the thought Loop: Trapped by intrusive "what-if" thoughts or the weight of a difficult past, memories.

• Unheard: Frustrated that the words in your head won’t come out the way you mean them.

Whether you are an adult navigating burnout/ stress or a couple bat ...

Years in Practice
8 years
Free Initial Consultation
₹2000 INR
$31322 ARS $31 AUD $110 BRL $30 CAD ¥144 CNY €19 EUR ₹2000 INR $371 MXN $38 NZD £16 GBP ₴952 UAH $21 USD
 Kolkata, 700025,
West Bengal, India
Kolkata, 700025, West Bengal, India
Online
In-person

Ridhi Thaker Dave | RCI Licensed Clinical Psychologist

M.Phil. in Clinical Psychology | M.A. in Psychology

Hello,

Welcome to the world of therapy.

Many of my clients come to me feeling:

Exhausted: Tired of being a version of yourself that fits everyone else’s needs

• Stuck in the thought Loop: Trapped by intrusive "what-if" thoughts or the weight of a difficult past, memories.

• Unheard: Frustrated that the words in your head won’t come out the way you mean them.

Whether you are an adult navigating burnout/ stress or a couple bat ...

Years in Practice
8 years
Free Initial Consultation
Counseling Psychologist, Counselor, Drug & Alcohol Counselo... Show more
(LPC and MA)
Zoya
Counseling Psychologist, Counselor, Drug & Alcohol Counselo... Show more
(LPC and MA)

I completed my Master's in Applied Psychology and hold a Post Graduate Diploma in Guidance and Counselling. My educational background, coupled with hands-on experience gained through internships at prestigious institutions and a track record as a Trainer Cum Counsellor at Magic Bus India Foundation and an Organization Counsellor at Career One Stop, has equipped me with a diverse skill set in counselling, mentoring, and fostering positive mental health.

Years in Practice
5 years
Free Initial Consultation
$15 - $20 USD
$22167 - $29556 ARS $22 - $29 AUD $78 - $104 BRL $21 - $28 CAD ¥102 - ¥136 CNY €13 - €18 EUR ₹1415 - ₹1887 INR $263 - $350 MXN $27 - $35 NZD £11 - £15 GBP ₴674 - ₴899 UAH $15 - $20 USD
 Purvanchal royal park,
Sector 137,
Noida, 201301,
Uttar Pradesh, India
Purvanchal royal park, Sector 137, Noida, 201301, Uttar Pradesh, India
Online
In-person

I completed my Master's in Applied Psychology and hold a Post Graduate Diploma in Guidance and Counselling. My educational background, coupled with hands-on experience gained through internships at prestigious institutions and a track record as a Trainer Cum Counsellor at Magic Bus India Foundation and an Organization Counsellor at Career One Stop, has equipped me with a diverse skill set in counselling, mentoring, and fostering positive mental health.

Years in Practice
5 years
Free Initial Consultation
Counseling Psychologist, Counselor, Licensed Mental Health ... Show more
(MA)
Harilakshmi
Counseling Psychologist, Counselor, Licensed Mental Health ... Show more
(MA)

I am Harilakshmi, a committed mental health professional with experience in individual and group psychotherapy sessions, mental health content creation, public speaking and psychometric assessments.

The cases I have handled over the course of my career include emotional and sexual abuse, OCD, anxiety, self harm and MDD. I owe my expertise to both my practical and theoretical knowledge in clinical and counselling psychology as well as my internships where I was provided extensive guidance and supervision in psychotherapy and assessments.

...

Years in Practice
2 years
Free Initial Consultation
$11 - $15 USD
$16256 - $22167 ARS $16 - $22 AUD $57 - $78 BRL $16 - $21 CAD ¥75 - ¥102 CNY €10 - €13 EUR ₹1038 - ₹1415 INR $193 - $263 MXN $19 - $27 NZD £8 - £11 GBP ₴494 - ₴674 UAH $11 - $15 USD
 709 10th cross road,
BTM Layout,
Bengaluru, 560076,
Karnataka, India
709 10th cross road, BTM Layout, Bengaluru, 560076, Karnataka, India
Online
In-person

I am Harilakshmi, a committed mental health professional with experience in individual and group psychotherapy sessions, mental health content creation, public speaking and psychometric assessments.

The cases I have handled over the course of my career include emotional and sexual abuse, OCD, anxiety, self harm and MDD. I owe my expertise to both my practical and theoretical knowledge in clinical and counselling psychology as well as my internships where I was provided extensive guidance and supervision in psychotherapy and assessments.

...

Years in Practice
2 years
Free Initial Consultation
Counseling Psychologist, Counselor, Psychologist and Therapist
(MSc)
MOHAMMED
Counseling Psychologist, Counselor, Psychologist and Therapist
(MSc)

Major Areas of Expertise: Anxiety |Stress Management | Depression| Trauma & PTSD | Relationship Difficulties | Anger Management | Grief & Loss | Emotional Regulation |Personal Growth and Self-Esteem | School & Academic Challenges | Eating Disorders |Life transitions.

I hold a master's degree in clinical psychology and hold over 1 years of experience working as a counselling psychologist. I think that the first step toward healing is feeling like you're being seen and heard. Compassion, connection, and hope are the foundations of my work. I ...

Years in Practice
1 year
Free Initial Consultation
₹1000 INR
$15661 ARS $15 AUD $55 BRL $15 CAD ¥72 CNY €9 EUR ₹1000 INR $186 MXN $19 NZD £8 GBP ₴476 UAH $11 USD
 Bengaluru, 560043,
Karnataka, India
Bengaluru, 560043, Karnataka, India
Online

Major Areas of Expertise: Anxiety |Stress Management | Depression| Trauma & PTSD | Relationship Difficulties | Anger Management | Grief & Loss | Emotional Regulation |Personal Growth and Self-Esteem | School & Academic Challenges | Eating Disorders |Life transitions.

I hold a master's degree in clinical psychology and hold over 1 years of experience working as a counselling psychologist. I think that the first step toward healing is feeling like you're being seen and heard. Compassion, connection, and hope are the foundations of my work. I ...

Years in Practice
1 year
Free Initial Consultation
Counseling Psychologist, Counselor, Psychologist and Therapist
(MA and PhD)
Kopal
Counseling Psychologist, Counselor, Psychologist and Therapist
(MA and PhD)

I am Ms. Kopal Sharma, a dedicated counseling psychologist with three years of experience specializing in psychodynamic therapy. I help clients explore unconscious patterns and unresolved conflicts, fostering deep personal insight and emotional growth. My commitment is to create a supportive and empathetic therapeutic environment, enabling clients to achieve greater psychological well-being and resilience.

Years in Practice
3 years
Free Initial Consultation
₹700 - ₹1200 INR
$10963 - $18793 ARS $11 - $18 AUD $38 - $66 BRL $11 - $18 CAD ¥50 - ¥86 CNY €7 - €11 EUR ₹700 - ₹1200 INR $130 - $223 MXN $13 - $23 NZD £6 - £10 GBP ₴333 - ₴571 UAH $7 - $13 USD
 Naryawal,
Bareilly,
Bareilly, 243001,
Uttar Pradesh, India
Naryawal, Bareilly, Bareilly, 243001, Uttar Pradesh, India
Online

I am Ms. Kopal Sharma, a dedicated counseling psychologist with three years of experience specializing in psychodynamic therapy. I help clients explore unconscious patterns and unresolved conflicts, fostering deep personal insight and emotional growth. My commitment is to create a supportive and empathetic therapeutic environment, enabling clients to achieve greater psychological well-being and resilience.

Years in Practice
3 years
Free Initial Consultation
Counseling Psychologist, Counselor, Limited Licensed Psycho... Show more
(MA)
Meghna
Counseling Psychologist, Counselor, Limited Licensed Psycho... Show more
(MA)

I am Meghna Joseph, a Counselling Psychologist.

My counseling services are designed to provide a compassionate and empathetic space where you can freely express your thoughts, emotions, and concerns without the fear of judgment. I am here to listen, understand, and support you through life's challenges, whether you're dealing with stress, anxiety, depression, relationship issues, or any other mental health concerns. I believe that every individual has the strength to overcome obstacles and thrive, and my goal is to help you harness that str ...

Years in Practice
1 year
Free Initial Consultation
₹1500 - ₹6000 INR
$23492 - $93967 ARS $23 - $92 AUD $82 - $330 BRL $23 - $90 CAD ¥108 - ¥432 CNY €14 - €56 EUR ₹1500 - ₹6000 INR $278 - $1113 MXN $28 - $113 NZD £12 - £48 GBP ₴714 - ₴2857 UAH $16 - $64 USD
 K K Road,
Vazhakkala,
Kochi, 682021,
Kerala, India
K K Road, Vazhakkala, Kochi, 682021, Kerala, India
Online

I am Meghna Joseph, a Counselling Psychologist.

My counseling services are designed to provide a compassionate and empathetic space where you can freely express your thoughts, emotions, and concerns without the fear of judgment. I am here to listen, understand, and support you through life's challenges, whether you're dealing with stress, anxiety, depression, relationship issues, or any other mental health concerns. I believe that every individual has the strength to overcome obstacles and thrive, and my goal is to help you harness that str ...

Years in Practice
1 year
Free Initial Consultation
Counseling Psychologist, Counselor and Life Coach
(MA)
Ridhi
Counseling Psychologist, Counselor and Life Coach
(MA)

Ridhi Chadha is a passionate and empathetic Counselling Psychologist and the founder of Raah – Road to Wellness, a mental health initiative committed to creating safe and empowering spaces for healing and growth. She specializes in working with adolescents, young adults, and professionals, helping them navigate concerns related to self-esteem, anxiety, body image, relationships, and career confusion.

Ridhi’s approach is rooted in evidence-based therapies such as CBT, ACT, and mindfulness, offering clients a compassionate, structured, and cli ...

Years in Practice
3 years
Free Initial Consultation
₹1000 - ₹1500 INR
$15661 - $23492 ARS $15 - $23 AUD $55 - $82 BRL $15 - $23 CAD ¥72 - ¥108 CNY €9 - €14 EUR ₹1000 - ₹1500 INR $186 - $278 MXN $19 - $28 NZD £8 - £12 GBP ₴476 - ₴714 UAH $11 - $16 USD
 Rajouri Garden,
Delhi, 110027,
Delhi, India
Rajouri Garden, Delhi, 110027, Delhi, India
Online
In-person

Ridhi Chadha is a passionate and empathetic Counselling Psychologist and the founder of Raah – Road to Wellness, a mental health initiative committed to creating safe and empowering spaces for healing and growth. She specializes in working with adolescents, young adults, and professionals, helping them navigate concerns related to self-esteem, anxiety, body image, relationships, and career confusion.

Ridhi’s approach is rooted in evidence-based therapies such as CBT, ACT, and mindfulness, offering clients a compassionate, structured, and cli ...

Years in Practice
3 years
Free Initial Consultation
Christian Therapist, Counselor, Drug & Alcohol Counselor and Lif... Show more
Praveen
Christian Therapist, Counselor, Drug & Alcohol Counselor and Lif... Show more

Praveen is a professional who has now made a career transition to pursue his passion for Coaching , Counselling and Mentoring. He is a Certified ICF accredited Coach from Symbiosis Coaching Institute in USA and is designated as a Life Coach, Emotional Intelligence Coach and an Executive Coach. He is now pursuing an Advanced Masters Course in Counselling and is pursuing his new vocation successfully.

Praveen has done his Bachelor of Engineering from Nagpur University and has also added a Diploma in Management from ICFAI University. He has over ...

Years in Practice
2 years
Free Initial Consultation
₹50 - ₹100 INR
$783 - $1566 ARS $1 - $2 AUD $3 - $5 BRL $1 - $2 CAD ¥4 - ¥7 CNY €0 - €1 EUR ₹50 - ₹100 INR $9 - $19 MXN $1 - $2 NZD £0 - £1 GBP ₴24 - ₴48 UAH $1 USD
 Flat #618, SLN Urbana Apartments, Harsha Hospital Road, Petbasheerabad,
Medchal,
Hyderabad, 50001050,
Telangana, India
Flat #618, SLN Urbana Apartments, Harsha Hospital Road, Petbasheerabad, Medchal, Hyderabad, 50001050, Telangana, India
Online

Praveen is a professional who has now made a career transition to pursue his passion for Coaching , Counselling and Mentoring. He is a Certified ICF accredited Coach from Symbiosis Coaching Institute in USA and is designated as a Life Coach, Emotional Intelligence Coach and an Executive Coach. He is now pursuing an Advanced Masters Course in Counselling and is pursuing his new vocation successfully.

Praveen has done his Bachelor of Engineering from Nagpur University and has also added a Diploma in Management from ICFAI University. He has over ...

Years in Practice
2 years
Free Initial Consultation
Cognitive-Behavioral Therapist, Counseling Psychologist and Co... Show more
(MSc)
Disha
Cognitive-Behavioral Therapist, Counseling Psychologist and Co... Show more
(MSc)

I am a Psychologist and SEL Specialist with experience supporting children and adolescents across school settings.I work with adults and couples, supporting concerns related to stress, anxiety, emotional regulation, relationships, self-esteem, and life transitions. My approach is empathetic, practical, and goal-oriented, helping clients develop coping skills, clarity, and emotional resilience in a safe and supportive space. I also conduct workshops for parents and teachers on social-emotional learning and behavior management.

Years in Practice
2 years
Free Initial Consultation
₹800 - ₹1500 INR
$12529 - $23492 ARS $12 - $23 AUD $44 - $82 BRL $12 - $23 CAD ¥58 - ¥108 CNY €7 - €14 EUR ₹800 - ₹1500 INR $148 - $278 MXN $15 - $28 NZD £6 - £12 GBP ₴381 - ₴714 UAH $8 - $16 USD
 Thazhambur, 600130,
Tamil Nadu, India
Thazhambur, 600130, Tamil Nadu, India
Online

I am a Psychologist and SEL Specialist with experience supporting children and adolescents across school settings.I work with adults and couples, supporting concerns related to stress, anxiety, emotional regulation, relationships, self-esteem, and life transitions. My approach is empathetic, practical, and goal-oriented, helping clients develop coping skills, clarity, and emotional resilience in a safe and supportive space. I also conduct workshops for parents and teachers on social-emotional learning and behavior management.

Years in Practice
2 years
Free Initial Consultation
Counseling Psychologist, Counselor, Psychologist and Therapist
(MA)
Shweta
Counseling Psychologist, Counselor, Psychologist and Therapist
(MA)

I have completed my master's in counselling psychology with specialization in workplace counselling and

PGD in Investigative Psychology. I have expertise in handling Anxiety, Stress, Mindfulness, CBT and Counselling. I have helped clients in regulating their emotional well-being, understanding and relieving sleep disturbances and relationship counselling. I'm skilled in working with adolescents and adults. I offer support, personalized to individual needs and experiences with a culturally sensitive approach. I'm inclined towards existential ...

Years in Practice
1 year
Posts
Free Initial Consultation
$30 - $50 USD
$44334 - $73890 ARS $44 - $73 AUD $156 - $259 BRL $43 - $71 CAD ¥204 - ¥340 CNY €26 - €44 EUR ₹2831 - ₹4718 INR $525 - $875 MXN $53 - $89 NZD £23 - £38 GBP ₴1348 - ₴2246 UAH $30 - $50 USD
 Panipat, 132103,
Haryana, India
Panipat, 132103, Haryana, India
Online
In-person

I have completed my master's in counselling psychology with specialization in workplace counselling and

PGD in Investigative Psychology. I have expertise in handling Anxiety, Stress, Mindfulness, CBT and Counselling. I have helped clients in regulating their emotional well-being, understanding and relieving sleep disturbances and relationship counselling. I'm skilled in working with adolescents and adults. I offer support, personalized to individual needs and experiences with a culturally sensitive approach. I'm inclined towards existential ...

Years in Practice
1 year
Posts
Free Initial Consultation
Counseling Psychologist, Marriage & Family Therapist and Psych... Show more
(MSc)
Pooja Sri
Counseling Psychologist, Marriage & Family Therapist and Psych... Show more
(MSc)

Hello Makkallaeee!!! I am Pooja Sri, Counseling Psychologist with 7 years of expertise. We all need someone to listen to us and embrace us unconditionally at some time in our lives, no matter how vulnerable we are. We just need some shoulder to express our emotions. If that is the case, I am willing to be empathetically available. I can use my technical expertise to assist you in overcoming life's difficulties. So feel free to contact me. Thank you in advance.

Years in Practice
7 years
₹1000 - ₹1500 INR
$15661 - $23492 ARS $15 - $23 AUD $55 - $82 BRL $15 - $23 CAD ¥72 - ¥108 CNY €9 - €14 EUR ₹1000 - ₹1500 INR $186 - $278 MXN $19 - $28 NZD £8 - £12 GBP ₴476 - ₴714 UAH $11 - $16 USD
 642001,
Tamil Nadu, India
642001, Tamil Nadu, India
Online
In-person

Hello Makkallaeee!!! I am Pooja Sri, Counseling Psychologist with 7 years of expertise. We all need someone to listen to us and embrace us unconditionally at some time in our lives, no matter how vulnerable we are. We just need some shoulder to express our emotions. If that is the case, I am willing to be empathetically available. I can use my technical expertise to assist you in overcoming life's difficulties. So feel free to contact me. Thank you in advance.

Years in Practice
7 years
Counseling Psychologist, Counselor, Life Coach and Psychologist
(MSc)
Aryika
Counseling Psychologist, Counselor, Life Coach and Psychologist
(MSc)

A gentle and grounded therapist who creates a safe, judgment-free space for clients to explore their thoughts and emotions. Blending empathy with evidence-based approaches, I help individuals feel understood, supported, and empowered.

Years in Practice
₹800 - ₹1200 INR
$12529 - $18793 ARS $12 - $18 AUD $44 - $66 BRL $12 - $18 CAD ¥58 - ¥86 CNY €7 - €11 EUR ₹800 - ₹1200 INR $148 - $223 MXN $15 - $23 NZD £6 - £10 GBP ₴381 - ₴571 UAH $8 - $13 USD
 Pashan - Sus Road,
Pashan,
Pune, 411021,
Maharashtra, India
Pashan - Sus Road, Pashan, Pune, 411021, Maharashtra, India
Online
In-person

A gentle and grounded therapist who creates a safe, judgment-free space for clients to explore their thoughts and emotions. Blending empathy with evidence-based approaches, I help individuals feel understood, supported, and empowered.

Years in Practice
You need to be logged in to send messages
Login Sign up
To create your specialist profile, please log in to your account.
Login Sign up
You need to be logged in to contact us
Login Sign up
To create a new Question, please log in or create an account
Login Sign up
Share on other sites

If you are considering psychotherapy but do not know where to start, a free initial consultation is the perfect first step. It will allow you to explore your options, ask questions, and feel more confident about taking the first step towards your well-being.

It is a 30-minute, completely free meeting with a Mental Health specialist that does not obligate you to anything.

What are the benefits of a free consultation?

Who is a free consultation suitable for?

Important:

Potential benefits of a free initial consultation

During this first session: potential clients have the chance to learn more about you and your approach before agreeing to work together.

Offering a free consultation will help you build trust with the client. It shows them that you want to give them a chance to make sure you are the right person to help them before they move forward. Additionally, you should also be confident that you can support your clients and that the client has problems that you can help them cope with. Also, you can avoid any ethical difficult situations about charging a client for a session in which you choose not to proceed based on fit.

We've found that people are more likely to proceed with therapy after a free consultation, as it lowers the barrier to starting the process. Many people starting therapy are apprehensive about the unknown, even if they've had sessions before. Our culture associates a "risk-free" mindset with free offers, helping people feel more comfortable during the initial conversation with a specialist.

Another key advantage for Specialist

Specialists offering free initial consultations will be featured prominently in our upcoming advertising campaign, giving you greater visibility.

It's important to note that the initial consultation differs from a typical therapy session:

No Internet Connection It seems you’ve lost your internet connection. Please refresh your page to try again. Your message has been sent